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“At Whispers, it is our mission to shape the future of care, and to deliver outstanding care and support to our service users, enabling them to remain in their own homes.”

The Whispers Way

Our core values define the ethos of Whispers Complex Care, guiding us in providing exceptional services to our clients and maintaining our reputation as the South's leading care provider. Whispers' Directors, Liz, Stuart and Di, have over 50 years collective experience in the care industry. Here's what we believe makes us different:
 

Compassion: At Whispers Care, our foremost core value is compassion. We believe in delivering care with empathy, understanding, and kindness. We treat every individual we serve with the same level of care and respect that we would want for our own loved ones.

Dignity: We uphold the dignity of our clients and strive to ensure that they maintain their sense of self-worth and independence. We respect their choices, preferences, and cultural backgrounds, promoting a dignified and inclusive environment.

Excellence: Whispers Care is committed to excellence in every aspect of our services. We continuously invest in the training and development of our staff, stay updated with the latest healthcare practices, and aim for the highest standards of care delivery.

Integrity: Integrity is the bedrock of our organisation. We conduct ourselves with honesty, transparency, and ethical behavior in all our interactions, ensuring trust and reliability with our clients, their families, and the community.

Teamwork: We believe in the power of collaboration. Our interdisciplinary teams work together seamlessly to provide holistic care that addresses both the physical and emotional needs of our clients. We value the contributions of every team member.

Resilience: In the face of challenges and adversity, we remain resilient. We adapt to changing circumstances, learn from our experiences, and continue to provide unwavering support to our clients and their families.

Continuous Improvement: Whispers Care is committed to continuous improvement. We regularly review our processes, seek feedback from clients and families, and implement enhancements to ensure the highest quality of care.
 
Safety: The safety and well-being of our clients and staff are paramount. We maintain rigorous safety protocols, follow best practices in infection control, and provide a secure environment for all.


Click here to read our latest CQC report.

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